How to complain
Email [email protected] with your name, contact details, property postcode, relevant dates, any reference provided and a concise account of the issue.
What happens next
We aim to acknowledge the complaint, identify the person responsible for reviewing it, gather the relevant instruction and communication record, and provide a reasoned response.
Operator
The service is operated by My Trusted Builder Ltd (Company No. 15826076). This procedure does not remove any statutory rights available to you under English law.